Frequently Asked Questions
- Q: What materials is the Jazzlab SAXHOLDERXL-PRO made from? A: The Jazzlab SAXHOLDERXL-PRO is made from fibre-reinforced high-performance plastic and aircraft-grade aluminium. It also features a strong regatta cord with a breaking load of two hundred fifty kilograms.
- Q: What are the dimensions of the Jazzlab SAXHOLDERXL-PRO? A: The dimensions of the Jazzlab SAXHOLDERXL-PRO are twelve point eight seven inches in length, seven point zero five inches in width, and two point one three inches in height.
- Q: What is included in the box with the Jazzlab SAXHOLDERXL-PRO? A: The box includes the Saxholder, a replacement cord, a multi-language manual, and a bag or pouch for storage.
- Q: How do I use the Jazzlab SAXHOLDERXL-PRO? A: To use the Jazzlab SAXHOLDERXL-PRO, swing both shoulder handles up until they click, pull out the telescopic slide, and rotate the abdominal rest. Then, attach your instrument and you are ready to play.
- Q: Is the Jazzlab SAXHOLDERXL-PRO suitable for all saxophone sizes? A: Yes, the Jazzlab SAXHOLDERXL-PRO is designed for all sizes of saxophones, from soprano to baritone, as well as for bass clarinet and bassoon.
- Q: Can I use the Jazzlab SAXHOLDERXL-PRO if I weigh less than one hundred kilograms? A: No, the Jazzlab SAXHOLDERXL-PRO is intended for players who weigh more than one hundred kilograms and/or are taller than one hundred ninety centimeters.
- Q: How should I care for my Jazzlab SAXHOLDERXL-PRO? A: To care for your Jazzlab SAXHOLDERXL-PRO, store it in the provided pouch when not in use and avoid exposure to extreme temperatures or moisture.
- Q: Is the Jazzlab SAXHOLDERXL-PRO easy to store? A: Yes, the Jazzlab SAXHOLDERXL-PRO can be neatly folded away and placed within the bell of the saxophone for easy storage.
- Q: Can I wash the Jazzlab SAXHOLDERXL-PRO? A: The Jazzlab SAXHOLDERXL-PRO should be wiped clean with a damp cloth. Avoid submerging it in water or using harsh cleaning agents.
- Q: What if my Jazzlab SAXHOLDERXL-PRO arrives damaged? A: If your Jazzlab SAXHOLDERXL-PRO arrives damaged, contact customer support for return options and potential replacements.
- Q: Does the Jazzlab SAXHOLDERXL-PRO have a warranty? A: Yes, the Jazzlab SAXHOLDERXL-PRO comes with a warranty that covers manufacturing defects. Please check the manual for specific terms.
- Q: How does the Jazzlab SAXHOLDERXL-PRO compare to traditional neck straps? A: The Jazzlab SAXHOLDERXL-PRO offers a patented three-point support system that eliminates neck strain, making it a superior alternative to traditional neck straps.
- Q: Is the Jazzlab SAXHOLDERXL-PRO suitable for both male and female performers? A: Yes, the Jazzlab SAXHOLDERXL-PRO is designed to look great on both male and female performers, providing comfort and style.
- Q: How does the cord adjustment work on the Jazzlab SAXHOLDERXL-PRO? A: The Jazzlab SAXHOLDERXL-PRO features a lockable cord adjustment system that allows you to set and maintain your ideal comfort settings.
- Q: What performance benefits does the Jazzlab SAXHOLDERXL-PRO provide? A: The Jazzlab SAXHOLDERXL-PRO transfers weight evenly to both shoulders and the stomach, allowing for longer playing periods without discomfort.