Shipping & Delivery Information

Our Shipping Promise
At eMusicMart, we understand that your music gear and electronics are important. That’s why we take extra care with every package we send. All orders are shipped with full insurance for added protection, ensuring your items arrive safely.

Processing & Shipping Timeline

• Processing Time: Orders are processed within 1-3 business days.

• Domestic Delivery: Typically 3-5 business days.
  Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.

Shipping Destinations
eMusicMart currently only ships to the United States.

Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.

Discreet Packaging
We respect your privacy. All eMusicMart packages are shipped in completely discreet packaging. The product name, description, sender's name, and any other information hinting at the contents are encrypted. Your package will arrive with no indication of its contents, ensuring your purchase remains confidential.

Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.

Order Tracking
Once your order ships, you will receive a tracking number via email, so you can monitor your shipment's progress every step of the way.

Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.

Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.

Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@emusicmart.com