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At Emusicmart, we are committed to delivering your music gear and electronics quickly and safely. Every order is carefully packed and shipped with insurance for added protection.

Processing & Delivery Time

• Order Processing: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Delivery Time (U.S. only): Standard delivery typically takes 3–5 business days after dispatch.
• Please note: Delivery times are estimates only and may vary depending on your location, weather conditions, carrier delays, or other factors beyond our control.

Shipping Destinations

• We currently ship only within the United States.

Shipping Costs

• We are pleased to offer free standard shipping on all U.S. orders.
• Expedited shipping options may be available at checkout (additional charges apply).

Packaging

• All orders are shipped in plain, secure packaging for privacy and protection.
• No product details will appear on the outside of the package.

Signature Requirements

• For your protection, all orders valued at $250 or more may require a signature upon delivery.

Order Tracking

• Once your order ships, you will receive an email with tracking details so you can follow your shipment.

Lost, Delayed, or Damaged Shipments

• If your package is lost, delayed, or arrives damaged, please contact us immediately at support@emusicmart.com.
• We will work with the carrier to resolve the issue as quickly as possible.

Security Verification

• For your protection, we may occasionally contact you to verify payment or order details before shipping.

Questions?

For details on returns and refunds, please see our Return & Refund Policy.
If you have any questions about shipping or delivery, please contact our customer service team:
📧 support@emusicmart.com