Frequently Asked Questions
- Q: What is included in the JJ Tube Upgrade Kit for VOX AC15C1 Amps? A: The kit includes (2) matched JJ EL84 power tubes, (2) JJ ECC83S preamp tubes, and (1) 'Gain Balanced' JJ ECC83S preamp tube (phase inverter) marked with a yellow 'Balanced Triodes' sticker.
- Q: Are the tubes in this kit tested for quality? A: Yes, all tubes are fully tested on reliable, voltage-controlled testing equipment and exceed all manufacturer's specifications, ensuring quality and reliability.
- Q: How does the 30 Day Warranty work? A: The warranty guarantees that the tubes are new and free from defects in materials or craftsmanship for 30 days after purchase. A 10% restocking fee may apply for returns.
- Q: What does a 'balanced preamp tube' mean? A: A balanced preamp tube is designed to have matched characteristics, which can enhance sound quality in amplifiers. This kit includes a 'Gain Balanced' JJ ECC83S marked with a yellow sticker.
- Q: Can I use these tubes in other amplifiers? A: These tubes are specifically designed for VOX AC15C1 amps, but may also be compatible with other amplifiers that use EL84 and ECC83S tubes. Always check your amp's specifications.
- Q: How do I install the tubes in my amplifier? A: Ensure the amplifier is powered off and unplugged. Carefully remove the old tubes, and insert the new tubes into the correct sockets, making sure they are securely seated.
- Q: What should I do if a tube is defective? A: If you encounter a defective tube within the warranty period, contact the seller for assistance and potential replacement under the warranty terms.
- Q: Do these tubes produce a different sound quality? A: Yes, JJ tubes are known for their warm tone and reliability, which can enhance the overall sound quality of your amplifier compared to stock tubes.
- Q: What is the origin of these tubes? A: These tubes are imported from Slovakia and are part of a range offered by authorized dealers, ensuring authenticity and quality.
- Q: Is there a restocking fee for returns? A: Yes, a 10% restocking fee may apply for returned items, as stated in the warranty and return policy.