Super Saver Kit for Viola

Frequently Asked Questions

• Q: What is included in the On-Stage VAK5600 Maintenance Kit? A: The kit includes small rosin, a slim Softie shoulder rest, a polishing cloth, Magic Touch polish, fingerboard markers, and a use/care pamphlet.
• Q: What are the dimensions of the On-Stage VAK5600 Maintenance Kit? A: The kit measures approximately ten point ninety-eight inches in length, zero point ninety-eight inches in width, and five point ninety-eight inches in height.
• Q: What materials are used in the On-Stage VAK5600 Maintenance Kit? A: The kit contains various materials, including synthetic rosin and fabric for the polishing cloth, but specific material details are not provided.
• Q: How do I use the rosin in the maintenance kit? A: To use the rosin, lightly apply it to the bow hair by rubbing the rosin stick against the hair while moving the bow in a smooth motion.
• Q: Is the shoulder rest adjustable for different viola sizes? A: Yes, the slim Softie shoulder rest is adjustable to fit various viola sizes, providing a comfortable playing experience.
• Q: How do I clean the polishing cloth? A: To clean the polishing cloth, hand wash it gently with mild soap and water, then air dry to maintain its effectiveness.
• Q: How should I store the On-Stage VAK5600 Maintenance Kit? A: Store the maintenance kit in a cool, dry place, and keep the items organized in their original packaging to prevent damage.
• Q: Can I use the Magic Touch polish on other instruments? A: Yes, Magic Touch polish is suitable for use on various instruments; however, always test a small area first to ensure compatibility.
• Q: Is the On-Stage VAK5600 suitable for beginner viola players? A: Yes, the maintenance kit is ideal for beginner players, as it includes essential tools for instrument care and maintenance.
• Q: How often should I maintain my viola with this kit? A: Regular maintenance is recommended after every few playing sessions, especially applying rosin and cleaning the instrument.
• Q: What if I receive a damaged maintenance kit? A: If you receive a damaged kit, please contact customer support for assistance with returns or exchanges.
• Q: Does the kit come with a warranty? A: Yes, the On-Stage VAK5600 Maintenance Kit typically comes with a limited warranty; check the packaging for specific details.
• Q: Is the On-Stage VAK5600 Maintenance Kit safe for children? A: Yes, the kit contains non-toxic materials, making it safe for children under supervision while learning to maintain their viola.
• Q: How do I know when to replace the rosin? A: Replace the rosin when it becomes too small to hold comfortably or when it no longer produces a good sound while playing.
• Q: Can I purchase replacement parts for the kit? A: Yes, replacement parts such as rosin and polishing cloths can typically be purchased separately from music stores or online.